Contact Us

We’re here to help. We have a large library of online support resources,
and you can contact our customer service team directly if you want to speak with a real person.

Returns

And Exchanges

Need to return or exchange your Elevare device? Learn more about eligibility here.

Click Here

File

Warranty Claim

Does your Elevare device have a manufacturer defect? File a warranty claim here.

Click Here

Become

A Wholesaler

Want to become an Elevare wholesaler? Find more information here.

Click Here


Contact Customer Service
Phone: (800) 593-3811
Fax: (888) 608-0886
Email: info@elevareskin.com
Address: 3912 N 29th Ave
Hollywood, FL 33020
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Customer Support & Assistance

Elevare Skin provides structured, documented, and responsive customer support.

How to Contact Us
Email: info@elevareskin.com
Response Time: 24–48 business hours (Monday–Friday)

For Faster Resolution
Please include:

  • Copy of original receipt
  • Order number
  • Detailed description of the issue
  • Photos or videos if applicable

Escalation Process
If your concern is not resolved within 5 business days, you may request escalation by replying to your original support email with “Escalation Request” in the subject line
We are committed to fair, timely, and transparent resolution.

Find out how Elevare’s clinically proven anti-aging technology works.