How to Use
Will the device work over my makeup?
We do not recommend to use the device over your makeup because the device is most effective on clean skin. Also, makeup will leave dirt and residue inside the machine that can then be transmitted back onto your skin and into your pores.
Can I apply cream and or serum before I use the device?
Creams and serums should be applied after using the device, not prior. The skin needs to be clean and dry for the device to be most effective.
Can I apply cream and/or serum after I use the device?
Yes. It is recommended to hydrate your skin after using the device.
Battery & Usage
How long should I charge the device prior to first use?
The device should be charged for 6 uninterrupted hours prior to first use.
How often should I charge the device?
The device should be charged in between each use to ensure an extended battery life.
Why does the light turn off when I move the device away from my face?
The device operates through a smart sensor, helping to reserve battery when the device is not active. The device will not emit heat if it is not in contact with your skin.
When should the red light be on?
When the device is turned on and in contact with your skin the head of the device will display a red light. The red light is the Infrared LED light therapy.
Is there such thing as using the device too much?
Usage varies on skin type but should not exceed 2-3 times a week. Ask your sales representative if you are unsure.
Will my device work everywhere in the world?
Yes, the Elevare devices work on 100-240v (rated voltage), so you can use it anywhere in the world, with the appropriate adapter.
Why does the light on the start button turn off while it's charging?
Once the device is connected to the charger, the red light will turn on for a few minutes. This is how you know the device has been activated. The light will turn off after several minutes and continue to charge. Leave the device in the charger for 6 hours, uninterrupted.
LED Light Therapy
Is Led light therapy safe?
Yes, LED Light Therapy is clinically proven to be safe for all ages and skin types. Photo rejuvenation does not harm the body in any way. The light waves are safe for any skin type.
Does LED light therapy hurt?
No. Unlike other anti-aging treatments, Elevare is painless, gentle, non-invasive and safe, and can be used in the comfort and privacy of your own home.
What are the benefits of LED light therapy?
LED light therapy improves early signs of aging, sun spots, pigmentation and discoloration. LED light therapy is clinically proven to brighten and smooth your skin, eliminate age spots and large pores, giving you radiant, younger looking skin. Additionally, unlike other anti-aging treatments there is no healing process or down time. You can resume your regular daily activities immediately.
Is it possible to get an allergic reaction to the device?
NO. The light is 100% natural. There are no side effects.